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ATLANT HEALTH - WELLNESS CENTER BOOKING & CANCELLATION POLICIES

SCHEDULING

Credit card is required for booking your appointment. Once your appointment has been scheduled, you will be notified via email and text about your upcoming booking. Your appointment will be confirmed by email and text 24 hours prior your visit. Prior scheduling your visit, please read information on our Frequently Asked Questions Page about any contraindications you might have.

24-HOUR CANCELLATION POLICY

We have a strict 24-Hour cancellation policy. A 24-Hour notice by call, text or email is required for all cancellations and rescheduling. Clients will be charged full price for the session if they fail to do so. By booking, you authorize Atlant Health – Wellness Center to charge your credit card a No-Show fee for full therapy amount should you miss your visit without proper 24-hour notification. We always do our best to rebook the session before charging for the missed appointment.

This policy is in place because when an appointment is booked, it reserves precious time on our calendar that is no longer available to other clients. 24-Hour reminders sent via text and email to make sure that the time of the appointment is confirmed. We genuinely appreciate your understanding and cooperation in letting us know as soon as possible if you cannot make your appointment. Without sufficient notice, it becomes challenging for us to fill these spots on short notice, leading to a loss for our business. This courtesy allows us to manage our schedule effectively and potentially accommodate other clients who are waiting for services. Thank you for your understanding and for helping us serve you and others better!

NO-SHOW POLICY

By booking, you authorize Atlant Health – Wellness Center to charge your credit card a “NO-SHOW” of up to 100% of the scheduled value should you miss your visit without proper 24-hour notification.

SAME DAY SCHEDULING POLICY

We offer “Same Day Appointments” scheduling option up to 4 hours. Please note that appointments scheduled on the same day, can’t be cancelled. If you think you scheduled your appointment by mistake, please call or email us as soon as possible.

NEW CLIENTS POLICY

Please note that 24 hours prior your booking session, your credit card on file will be charged the full price of your scheduled service. If the credit card is invalid, your appointment will be automatically canceled, and you will be notified.

PACKAGES EXPIRATION DATES AND RULES

For a series of lymphatic and colonics sessions the expiration date is 6 months from date of purchase. All our packages, auto-pays, and gift certificates are not transferable to other clients, and cannot be combined with other discounted offers. If you wish your friend or a family member use the packages you purchased, please book under your name and notify our office prior the appointment who we should expect to service. Also, we do not offer refunds for our packages, auto-pays, or gift certificates, however we will honor an equal exchange (credit) for other services within our facilities.

INTAKE FORMS

If this is your fist appointment at Atlant Health – Wellness Center, we kindly ask you to download and fill out an intake form(s). Please see links below.

If you have questions how to prepare for our holistic therapies, please read additional information on our FAQ Page

**If you have booked with us before, then please skip the Intake Forms process. Just come here on your scheduled day and enjoy your awesome holistic session.

DOES HSA OR FSA COVER YOUR SERVICES?

Please Note we do not accept HSA or FSA payments for our therapies. Holistic therapies provided in our Wellness Center are not covered by health savings accounts (HSAs) and flexible spending accounts (FSAs). Both let you set aside money before it’s been taxed to pay for health care costs offered by a medical doctor, and can’t be used toward any integrative services which are excluded from your medical coverage policy.

EXTRAS

Coffee is a free add-on and available upon your request.
Chlorophyll is available for $5 extra.
Colon Hydrotherapy session is 45 minutes with additional 10-15 minutes to empty the bowel. If you request extra time and extra kit, the price will be adjusted accordingly during checkout.

NEW YORK CITY SERVICE TAX

Please note that 4.5% NYC service tax will be applied during checkout for Lymphatic, Ultimate Flush and Colonic therapies.